A: Refund Policy for activities/trainings:
All memberships, registrations, rental and reservation fees are non-refundable. No refunds will be issued for cancellations.
DCM will issue a credit to your member/customer account if registration, rental or reservation is cancelled at least 48 hours in advance. No refunds, credits or transfers will be given if registration, rental or reservation is cancelled within 48 hours of event or activity.
All $2 and $5 reservation fees are non-refundable and non-transferable.
DCM reserves the right to cancel/postpone any training/class due to inclement weather, low enrollment, CDC mandates, or extenuating circumstances A full refund will be given if a program/activity is cancelled by DCM.
Refunds may occur via:
Credit Card (if same card is used for original purchase)
Check (allows up to 4 weeks for processing)
DCM customer account (credits forfeited after 1 year)
To request cancellation of an activity or program, please: email firstname.lastname@example.org